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7-Day Full Refund Guarantee
We want you to be fully satisfied with Sentinel. If you're not happy with your paid plan for any reason, you can request a full refund within 7 days of your purchase — no questions asked.
1. Eligibility
- Refunds are available within 7 calendar days from the date of your initial payment or plan upgrade.
- This applies to all paid plans: Starter ($9/mo), Pro ($29/mo), and Agency ($79/mo).
- The Free tier does not require a refund as no payment is involved.
2. How to Request a Refund
To request a refund, simply:
- Email us at ansarishahid9616@gmail.com with the subject line "Refund Request."
- Include your registered email address and the date of purchase.
- Or use our Contact page and select "Refund" as the subject.
3. Refund Processing
- Refunds are processed within 5–7 business days of the request.
- The refund will be credited to the original payment method.
- Once a refund is processed, your account will be downgraded to the Free tier.
4. After the 7-Day Window
- After 7 days, refunds are not guaranteed but may be considered on a case-by-case basis.
- You may cancel your subscription at any time from your account settings.
- Cancellation takes effect at the end of your current billing period — you retain access until then.
- No partial or prorated refunds are provided after the 7-day window.
5. Exceptions
- Accounts terminated for violation of our Terms & Conditions are not eligible for refunds.
- Multiple refund requests from the same user on the same plan may be denied.